SafiSan Toolkit v1.2

SafiSan Toilets in Nakuru

Welcome to the SafiSan Toolkit

SafiSan is derived from two words: Safi (a Kiswahili word meaning clean) and Sanitation (an English word meaning hygienic management of human excreta from human contact).

Water Sector Trust Fund (WSTF) is the pro-poor financing institution of the Kenyan water sector, established under the Water Act, 2002 and Water Act, 2016. WSTF is mandated to finance water and sanitation services for the poor and underserved communities of Kenya.

WSTF successfully upscales water supply and public sanitation in urban low income areas through its Urban Project Concept (UPC) programme under Urban Investments. In addition, the Up-scaling Basic Sanitation for the Urban Poor (UBSUP) programme was developed in 2011 to offer access to sustainable plot level sanitation and safely managed treatment options for up to 400,000 residents of urban low income areas by 2018.

Explore the SafiSan Toolkit by using the modules below.

1. What is UBSUP and SafiSan

This module focuses on the definition of UBSUP and some of the key characteristics of the programme. A distinction is established on the use of UBSUP and SafiSan as well as the phasing of the whole programme. The incentives of the Water Service Providers are highlighted.

UBSUP and SafiSan: Key Characteristics and Procedures

Phasing concept and procedures

Phases Approach and WSP Package

Incentives for WSPs

Incentives for Safisan Project Stakeholders

2. Application and Appraisal

This module contains the various application and appraisal forms that both the WSTF and the Water Service Providers can use if interested in the programme. Tips on what to include in the proposal have been given and a budget template.

2.1 Application

Preparing a Proposal for a SafiSan Project and Hand-Washing

Phase 1 Application Form

Phase 2 Application Form

UBSUP Budget Template

2.2 Appraisal

UBSUP Proposal Screening Form and Report

UBSUP Detailed Appraisal Criteria and Tools

UBSUP Field Appraisal Form

Rapid Appraisal Tool

DTF Selection Tool

Project Completion Report (M&E Approved)

3. Project Implementation

This module details all the documents that a Water Service Providers can use in order to implement the SafiSan project effectively and on time. Information on Social Marketing techniques and activities, procedures and forms related to toilets implementation, information on how to formalize a group of manual emptier, tendering, contract and construction monitoring documents to be used for the construction of a Decentralised Treatment Facility.

3.1 Social Marketing

UBSUP Social Marketing Document

3.1.1 Sanitation Marketers Tools

Social Animators Handbook [File size: 9 MB]

Social Marketing-Time and Space

Absentee Landlords, Social Marketing and Registration

KAP - Knowledge, Attitude, Practice

Zoning of Project Area

Information on UBSUP and SafiSan for Area Chiefs, PHOs and Opinion Leaders

SafiSan Messages for Opinion Leaders

Script for Baraza Announcement

Programme for public meetings (Barazas)

Detailed programme for each Baraza

Barazas - Ensuring Value for Money

Outline of the message given by the Chief

Outline of the message given by the PHO

Toilet Site Selection Tool (PHO)

SafiSan Animation (Video) [File size: 3 MB]

SafiSan Song (Audio) [File size: 3 MB]

SafiSan Song Lyrics

Konosafi - Comic Book [File size: 7 MB]

Sample script of a drama skit

3.1.2 SafiSan Posters

Sanitation Value Chain (area)

Sanitation Value Chain (horizontal) [PDF]

Sanitation Value Chain (horizontal) [JPEG]

Sanitation Loop (area)

Sanitation Value Chain (for children)

Information Poster for WSP Staff

Toilet Poster (Flush)

Toilet Poster (UDDT)

Toilet Poster (Rehab)

Sanitation Teams Poster (Generic)

Konosafi Poster 1 for Schools (A3)

Konosafi Poster 2 for Schools (A3)

Safisan Drop Banner

SafiSan Banner

3.1.3 Project Task Team

Main Roles and Responsibilites of the Project Task Team

Project Task Team and Detailed Project Work Plan

Project Work Plan (template)

The Project Task Team (composition and contact details)

3.1.4 Hand Washing

Hand Washing Document

Importance of Hand Washing (Poster)

Steps for handwashing

3.2 Toilet

Toilet Site Selection

Sample Artisan-Landlord Agreement

Procedure for Ensuring Good Quality of Work

How Landlords Can Supervise Toilet Construction

Final Checklist for Constructed Toilets

Toilet Rectification Form

Toilet Inspection Form

3.2.1 Carbon Paper Forms

CP1 SafiSan Plot Registration Form

CP2 SafiSan Application Form

CP3 SafiSan Construction Appraisal

CP4 SafiSan PCI Payment Voucher

3.2.2 SafiSap

SafiSan_Ver1.20 (Android APK file) [File size: 13 MB]

3.3 Emptying and Transportation

3.3.1 Sanitation Team Concept and Tools

Sanitation Team Concept Document

Sanitation Team Training Programme

Registration at the Dept. of Gender and Social Welfare

Sanitation Team Protective Equipment

How to use a UDDT

WSP Sanitation Team Registration Form

Sanitation Team Certificate

Procedure for Identification, Registration and Training

How to empty a UDDT

NEMA Waste Application Form

NEMA Tracking Document

Step by Step Sanitation Team Posters

Adverts for Sanitation Team

How to Wash Your Hands

MoU WSP-Sanitation-team

3.4 DTF Treatment

3.4.1 DTF Tender and Contract

Sample Advertisement

Tender DTF Construction Construction

Construction Manual [File size: 7 MB]

Monitoring Forms Booklet

4. Operation and Business Model

This module highlights the operation activities covering the sanitation service chain from toilet to treatment. It also considers the various business opportunities that can be tapped in the operation and implementation of the project. Posters and manuals are provided as a guideline for anyone involved in the use of the UBSUP infrastructures (toilets, Sanigo, Decentralised Treatment Facility).

UBSUP Business and Finance Model

4.1 Toilet

Using and Cleaning Flush Toilet (Manual)

How to use a UDDT

How to use a UDDT (Poster)

How to clean a UDDT (Poster)

How to empty a UDDT

How to Empty a UDDT (Poster)

4.2 Emptying and Transportation

Sanitation Team Guidelines

NEMA Tracking Document

4.3 DTF Treatment

4.3.1 DTF

DTF Business Model

DTF Operator's Manual [File size: 5.7 MB]

DTF Tariff Calculation Tool

DTF Modules Poster

4.3.3 Co-Compost

Co-composting Manual

4.4 Re-use

How to Use Co-compost Brochure

5. Monitoring and Evaluation

This module has information on the various processes and tools that can be used to monitor and evaluate the UBSUP programme so as to determine its impact on the population in terms of water supply and sanitation. Different tools can be used in different scenarios.

Project Progress Monitoring Sheet

6. Design, Technical Drawings and BoQ

This module holds the technical drawings and bills of Quantities of the infrastructures and technologies implemented within UBSUP: Toilets, Decentralised Treatment Facilities (DTFs) and Dry sludge carrier (Sanigo). This information is useful for the WSP responsible of the work supervision and can be given to the artisans and the various contractors in charge of the construction of the infrastructures.

6.1 Toilets

6.1.1 Structural Drawings

Pour Flush Squatting Type

Pour Flush Sitting Type

Cistern Flush Squatting Type

Cistern Flush Sitting Type

Septic Tank

6.1.2 BoQ

Pour Flush Squatting Toilet

Pour Flush Sitting Toilet

Cistern Flush Squatting Toilet

Cistern Flush Sitting Toilet

6.2 DTF

6.2.1 Structural Drawings

DTF Structural Drawings [File size: 8.5 MB]

6.2.2 BoQ


6.2.3 Bar-bending Schedule

Operator Store

Receiving Bay Balancing Tank


Anaerobic Baffled Reactor

Sludge Drying Reed Bed

Composting Area

6.3 Enpura-DTF

Sludge Tank Drawing

Enpura Technical Proposal

Power Requirement

6.4 Sanigo

Sanigo Design

7. Trainings

Different stakeholders need to be trained in order to ensure the proper implementation of the UBSUP programme. Trainings are mainly targeting the WSPs who are the main implementing partner, however some trainings need to reach the actors on the ground (artisans, toilets users, social animators), and therefore the approach of training of trainers is adopted. This module encompasses all the trainings that need to be carried out before and during the UBSUP implementation.


7.1.1 Implementation Workshop (WSPs) Presentations

Objectives of the Workshop

UBSUP and SafiSan, Key Characteristics and Procedures

Stakeholders - Main Roles and Responsibilities

a. Sanitation; Toilet Use, Emptying, Transport and Treatment

b. Technical Options

UBSUP's Social Marketing Approach

The Finance and Business Model

UBSUP Pilot Programme Experiences

Phases Approach and WSP Package

a. Incentives for Safisan Project Stakeholders

b. Incentives for WSPs

c. Payments and Incentives for Emptying, Transport, Treatment

Disbursements and Incentive Payments

a. Ethics and Integrity

b. Ethics, Integrity and Use of Project Materials

Importance of Quality Work

Types of Low Income Urban Areas for Phase 2

The SafiSan Toolkit

Project Implementation (Working with Artisans and WSPs)

Extra: Plot Level Sanitation and the Value Chain

7.2 Social Marketing

Preparing and Starting Social Marketing

DTF Sensitization

7.2.1 Sanitation Marketers Training Day 3 (SafisApp)

SafiSap Presentation

7.2.2 Ensuring Toilets of Quality

Technical Specifications of Toilets

Toilet Construction Do's and Dont's

7.3 Toilet

Technical Specifications of Toilets

Toilet Construction Do's and Dont's

7.5 Emptying and Transportation

UBSUP PHO Presentation

7.5.1 Sanitation Team Training Emptying UDDTs

How to Empty a SafiSan UDDT Training Video

Sanitation Training Video [File size: 34 MB]

7.6 Treatment and Composting

7.6.1 DTF

7.6.2 Enpura-DTF

Bioliff Wastewater Treatment Technical Presentation [01/12/2016]

7.6.3 Co-composting

Operation of a Co-composting Facility

Maintenance of a Co-composting Facility

Co-compost Windrow Evolution

7.8 Re-use

Co-compost Manual

7.8.1 Co-composting Training

Operation of a Co-composting Facility

Maintenance of a Co-composting Facility

Co-compost Windrow Evolution

Agricultural Use of Co-compost

8. Baseline Data and Lessons Learnt

This module is composed of all the studies that have been carried out before and during the UBSUP programme and the lessons that have been learnt so far. Most of the information in this module dictated the direction the programme took.

8.1 Testing

Study Report on UBSUP Testing Toilets

Study Report on the Testing of Oloolaiser WSP Toilets

8.2 Pilot

UBSUP Pilot Phase and the Finalization of the Up-scaling Concept (Special Report)

Lessons Learned from UBSUP Pilot Phase

8.3 Post Construction Incentive Study

Subsidy Approach - Background


PCI Report

PCI Justification Document

8.4 Customer Aided Design

UBSUP, CuAD Checklist, User Asessment

UBSUP, CuAD Analysis Template, User Assessment

8.5 Lessons Learnt: Pilot to Phases

Lessons Learnt: Pilot to Phases


(c) 2018 Water Sector Trust Fund